Frequently Asked Questions

Why do people love us?
(Because we love them!)
Perfect Installations, with a professional custom look.
Perfect Service that will knock the peppermint out of your hot cocoa.
Perfect pricing to fit everyone’s budget.

What kind of lights do you use?
Here at the North Pole, we don't skimp on quality!
We use commercial grade C9 SMD LED's (surface mounted diodes) that last more than 15,000 hours! (That's roughly 20 years if on for 8 hrs a night for 3 months a year!)
These bulbs are about the size of your palm, are as light as a couple peppermint candies, and strong enough to work perfectly even if dropped from Santa’s sleigh from a 3 story house!

Why should we go with St Nick’s over the other guys?
We have earned the trust of thousands of customers, have been in business for 8+ years, and have seen and done it all (Our Elf Team really knows what they’re doing!)
We would love to welcome you to the Winter Wonderland Family and earn your trust as well.
Not to mention, we don't rake you over the candy cane forest! Our services are the lowest prices, with the highest service you'll ever find!

Where do your Elves install Christmas Lights?
Our Expert Elves install in the Tri-Cities and within a 20 mile radius of the TriCities!
And we install lights from Sun up to Sun-Down!

What forms of payment do you accept?
We have spoken with St Nick and he is pretty flexible; we are currently accepting: Cash, Check, Debit, Credit, Venmo, CashApp, or Apple Pay!